FAQs

Our Frequently Asked Questions

What areas do you service?

We provide fast and reliable drain services across Brisbane and surrounding suburbs, including residential, commercial, and strata properties. If you’re unsure whether we cover your area, simply give us a call — we’ll confirm straight away.

What causes blocked drains?

Common causes include grease build-up, tree roots, hair, food waste, and foreign objects lodged in pipes. Over time, these blockages restrict water flow and can lead to unpleasant odours or flooding if left untreated.

How do you clear blocked drains?

We use CCTV drain inspection cameras to locate the blockage precisely, followed by high-pressure jet blasting to clear it completely. This process removes debris, roots, and build-up safely without damaging your pipes.

Do you offer emergency plumbing services?

Yes — we’re available for emergency blocked drain callouts across Brisbane. Whether it’s a backed-up toilet, overflowing sink, or stormwater issue, our team can respond quickly to prevent further damage.

How much does it cost to clear a blocked drain?

The cost depends on the location, severity, and cause of the blockage. Once we’ve inspected your drain with our CCTV camera, we’ll provide a clear, upfront quote before any work begins — no hidden fees.

What is a CCTV drain inspection and why is it important?

A CCTV drain inspection uses a waterproof camera to view inside your pipes in real time. It helps us identify the exact cause of the blockage, assess pipe condition, and ensure your system is completely clear after cleaning.

Can you repair damaged or collapsed pipes?

Yes — if our inspection shows structural issues, we can provide pipe relining or replacement solutions. This restores full function to your drainage system and prevents future blockages or leaks.

How often should I have my drains serviced or inspected?

We recommend a routine inspection every 12 months, especially for older properties or commercial sites. Regular maintenance helps detect issues early and prevents costly emergency repairs.

Are your plumbers licensed and insured?

Absolutely. Every technician at Emergency Block Drains is fully licensed, insured, and trained to Australian Standards. You can trust us for professional service, safe practices, and guaranteed workmanship.

What should I do if my drain blocks again after service?

All our services come with a guarantee on workmanship. If your drain blocks again within the covered period, simply contact us — we’ll inspect and resolve the issue promptly at no additional cost.